![]() WHAT IF MY SECURE DIGITAL TICKET ISN'T WORKING IN MY APPLE WALLET ON MY iOS PHONE, WHAT SHOULD I DO? ![]() If that doesn't work, your ticket can be validated by having the ticket taker manually enter your ticket number directly into the scanner. That can usually be solved by turning your screen brightness to the highest setting. WHAT HAPPENS IF MY TICKET DOESN'T SCAN PROPERLY? Any guests arriving to Ford Field with a screenshot/PDF/paper ticket will be directed to the box office and will need to provide photo identification to verify that they are the ticket owner of record. Screenshots and PDF/paper tickets will not be valid for entry. No, a secure digital ticket must be presented either within the app, the mobile website or within your phone's wallet to gain entry into Ford Field. No, all tickets are fully digital and only accessible via your mobile device. If you have guests and multiple tickets on your phone, swipe to navigate between them. When you get to the game, present your smartphone to the guest services representative to have your ticket scanned. Login with your "Ticketmaster or My Lions Account" to view your digital tickets. ![]() Click on the "Account" tab in the bottom navigation. HOW DO I ACCESS MY SECURE DIGITAL TICKETS ON MY SMARTPHONE?Äownload the Detroit Lions Official App from iTunes or App Store or the Google Play Store. All Detroit Lions tickets and parking passes will be delivered digitally in your personal My Lions Account powered by Ticketmaster's convenient digital ticketing platform. In accordance with the National Football League's digital ticketing policies, all NFL teams are required to deliver tickets digitally. CAN I ENTER FORD FIELD USING A HARD STOCK OR PAPER TICKET? ![]()
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